Project rules

1General

Odi Travel is a project about travelling in Georgia: tours, weddings and tastings. These rules apply to the odi-travel.com website and the Odi Travel app. You can browse tours and send requests without an account; to use your personal account, you need to accept these rules.

2Your account

Your account is linked to your email, Google or Telegram; signing in with Google or Telegram happens on their side, under their rules. Never share the sign-in codes from our emails. Use your real name, email and phone in bookings — the manager confirms your tour with them. You can delete your account in your profile at any time.

3Booking and payment

A tour request is a booking that the manager confirms by phone or in a messenger. The price is fixed when you send the request and does not change, even if the tour later costs more. Group tours are paid on the spot; private tours and multi-day programmes may need a prepayment — agree on it with the manager.

4Cancellation and refunds

You can cancel a booking in your personal account. More than 48 hours before the tour, we refund the full amount; between 24 and 48 hours, half; less than a day before, the payment is not refunded. If a tour is cancelled because of the weather, we refund it in full or move it to another date.

5Personal data

We keep your name, email, phone and language to process your booking and contact you. Only Odi Travel staff can see this data. We do not sell it or pass it on to third parties — except those who run your tour (guide, driver, hotel) and where the law requires it. If you delete your account, your account data is deleted; requests and bookings stay with the managers for their records.

After a completed service, you can choose to publish a review, a display name and up to three photos. Booking contacts stay private. Reviews are moderated for personal information, spam and rule violations, regardless of rating. Editing returns a review to moderation; withdrawal removes its text and photos. Public guide profiles use separately approved information with the guide’s consent. After a completed service, you may receive one review invitation by email and in the app; turn invitations off in your profile settings.

6News by email

By accepting the rules, you subscribe to Odi Travel news: new tours and seasonal offers. We don't write often. You can unsubscribe in your profile at any time — emails about your bookings will keep coming.

7Cookies

We only use essential cookies: to keep you signed in and to stop other websites from sending requests in your name. There are no advertising or analytics cookies.

To improve the service, we measure page views, entry source, performance and bookings. A random ID lives only in tab memory, without cookies. Measurements stay with Odi Travel and exclude contact details and URL parameters. Retention is 30 days; old records are cleared on the next data intake. We respect Do Not Track.

8Fair use

Do not try to access other people's accounts or data, disrupt the website or send requests in someone else's name. If you do, we close your access.

Threats, abusive or discriminatory content, illegal material, spam, other people’s personal information and photos shared without permission are prohibited. Reports are reviewed regardless of rating. Content that violates the rules may be unpublished. Reviews include tools to report content and hide its author.

9Changes to the rules

We may update these rules. The new version will appear on this page, and you will need to accept it the next time you sign in.