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Frequently Asked Questions

Answers to common questions about our tours

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Booking

How do I book a tour?

You can book a tour in several ways:

  • On our website by choosing a tour and completing the booking form
  • By phone +995 555 447 668
  • By email: booking@odi-travel.com
  • At our office in Tbilisi
How far in advance should I book?

We recommend booking 3–7 days before your preferred date. In high season (May–September), book about 2 weeks ahead. One-day tours can often be booked 1–2 days in advance if seats are available.

Can I cancel a booking?

Yes, cancellation is possible:

  • 48+ hours before — full refund
  • 24–48 hours before — 50% refund
  • Less than 24 hours — no refund

If we cancel due to weather — full refund or rescheduled date.

Payment

What payment methods do you accept?
  • Bank cards (Visa, Mastercard)
  • Cash in GEL, USD, EUR
  • Bank transfer
Is a deposit required?

For group tours, no deposit is required — pay on site. For private tours and multi-day programs, a 30–50% deposit may be required.

Tours

What is included in the tour price?

Usually the price includes:

  • Transport (comfortable minivan)
  • Professional guide services
  • Entrance tickets to listed sights
  • Drinking water

Meals and extra activities are paid separately unless stated otherwise.

In which languages are tours conducted?

Our guides offer tours in Russian and English. Please state your preferred language when booking.

Can I book a private tour?

Yes! We specialize in private tours. You can choose the route, dates, and duration. Contact us for a quote.

Are tours suitable for children?

Yes! Children under 3 are free (no separate seat). Children 3–11 get a 50% discount. Child seats are available on request.

Documents

Do I need a visa to visit Georgia?

Citizens of Russia, Ukraine, Belarus, and most CIS countries can stay in Georgia visa-free for up to one year. A valid passport is required.

Do I need travel insurance?

Insurance is not mandatory, but we strongly recommend it. You can add insurance when booking for an extra fee.